For restaurants & cafes
Turn one order into a regular.
Online ordering, QR menu, loyalty and cloud POS in one system.
Live in days. No app for your guests to download.
100+ cafes and restaurants across 3 countries run on OrderCaptain
The product
What your guest actually uses.
Real screens from OrderCaptain: the menu, the checkout and the rewards page, in the browser with no app.
No sign-in, and nothing you do there becomes a real order.
Why this matters
Most restaurant systems were built for the counter first.
A guest never sees your POS. Whether they come back is decided on their phone: by a menu that helps them choose, an order with nothing to install, and points they can watch add up. So we built that side first, then the POS behind it, as one system on one record. Most systems did it the other way round, and added the guest side later, in a higher plan or as another company's app. The part a system is built around gets the most care, and the parts added later have to fit around it. Here, everything fits around the guest.
3
screens are all a guest ever sees of your system: the menu, the checkout and their points. Never the POS
1
phone number on each order tells you who the guest is, so points add themselves and you can invite them back
100%
of the guest history (names, numbers, what they ordered) stays yours, on the same record as your POS
The system
One order touches all four. Nobody types it twice.
The guest scans the QR menu
No app to download. They see the menu you edited this morning, because the POS, the QR code and your ordering page all read the same one.
They order from their own phone
No waiting to catch someone's eye. The order arrives with the guest's number attached, so the record is yours, not a platform's.
Cloud POS fires it to the kitchen
Onto the same screen as your dine-in tickets, with no one re-keying anything. If the internet drops mid-service it keeps printing and syncs when the line is back.
Loyalty counts it and brings them back
Points are awarded automatically. No stamps, no staff action. The order is on that guest's record, so the fourth visit earns a reward and you can see who stopped coming.
Digital QR menu
A branded menu you update yourself in seconds, and that search engines can actually read, so people find your food on Google.
Explore QR menu →Online ordering
A branded ordering page with a live order dashboard and analytics. Delivery, pickup and dine-in.
Explore ordering →Cloud POS
The counter, the kitchen tickets and every online order in one system. Runs on the tablet you already own, and keeps working if the internet drops.
Explore cloud POS →Loyalty
Points and rewards that run themselves. No paper cards, no manual stamps, and a customer filter that finds the guests who have stopped coming.
Explore loyalty →Packages
The full stack. Start with what you need.
OrderCaptain runs the menu, online ordering, loyalty and the POS as one system, but you do not have to take it all at once. Start with the package that fits today and add the rest later, on the same system.
-
Digital QR menu
- Ordering + loyalty: not included
- Digital QR menu: included
- Cloud POS: not included
A live menu guests open with a QR code. You edit dishes and prices yourself.
From about USD 7 a month
USD 11 a month in most of the GCC, Europe and the Americas
-
Menu, ordering and loyalty
- Ordering + loyalty: included
- Digital QR menu: included
- Cloud POS: not included
Direct orders and returning guests, next to the POS you have. Loyalty comes with ordering, because the order is what identifies the guest.
From about USD 9 a month
USD 16 a month in most of the GCC, Europe and the Americas
-
Cloud POS and menu
- Ordering + loyalty: not included
- Digital QR menu: included
- Cloud POS: included
Run the counter and the kitchen, with the menu on the same system.
From about USD 12 a month
USD 19 a month in most of the GCC, Europe and the Americas
-
Full stack
The whole system
- Ordering + loyalty: included
- Digital QR menu: included
- Cloud POS: included
Menu, ordering, loyalty and POS on one guest record. Nothing is typed twice.
From about USD 19 a month
USD 33 a month in most of the GCC, Europe and the Americas
Setup is free: we enter your menu, staff accounts, tables, kitchen stations and branches for you (custom delivery zones are quoted separately). Starting prices in Egypt and most African countries, billed yearly (USD 80, 110, 140 and 230 a year). Paying yearly works out two months free compared with paying quarterly. The final price depends on your country, number of branches, tables and order volume.
Getting started
From first call to first direct order.
We build your menu with you
Send us your current menu in any form: a PDF, a photo, a spreadsheet. We set it up for free, brand it and check every price with you.
We train your team
A short session on the dashboard and the POS, in Arabic or English. Your staff run a few test orders before a single guest sees it.
You go live and we stay on
QR codes on the tables, your ordering link in your bio. We watch the first week with you and tune what needs tuning.
Global-ready architecture
Built for global scale, with flawless native localization.
Language is a setting, not a rebuild. Every surface, the menu, the ordering page, the receipt, the loyalty message and the POS itself, renders in the guest's language with native RTL and correct typography, never a mirrored English screen. Your team can work in one language while the dashboard reports in another. English and Arabic ship today; the architecture was built to take the next language the same way.
Book a demo
See the whole system running.
Tell us about your restaurant and we'll walk you through the system on a call. No obligation, no card. We usually get back to you the same working day.
Email
[email protected]
Call us
Egypt: +20 100 688 4706
USA: +1 307 207 7702
WhatsApp
Message us on WhatsApp
Questions
The things owners ask us first.
Do my customers need to download an app to order?
No. Customers order from any browser by scanning your QR code or opening your ordering link. There is nothing to install, which is why direct ordering converts far better than asking guests to download an app.
Can I use OrderCaptain in both English and Arabic?
Yes. The ordering experience, QR menu, loyalty messages and POS interface all run in both English and Arabic, including full right-to-left layout. Your guests pick the language they prefer.
Do I have to replace my current POS to use OrderCaptain?
No. The digital QR menu, online ordering and loyalty all work alongside your existing POS. When you are ready, OrderCaptain Cloud POS replaces it and puts every order and every guest on one record, and we move you over without closing for a day.
Who owns the customer data?
You do. Every order placed through OrderCaptain builds your own customer list with order history you can use for loyalty and marketing. That is the core difference between direct ordering and third-party delivery apps.
How long does it take to go live?
Most restaurants launch within a few days. We enter your menu and data for free, brand the ordering page, print your QR codes and train your team before you switch on.
How many restaurants use OrderCaptain?
More than 100 cafes and restaurants across 3 countries run on OrderCaptain. It works in English and Arabic, including full right-to-left layout.
What does OrderCaptain cost?
OrderCaptain is a subscription, never a commission on your orders. Starting prices, billed yearly: the digital QR menu from about USD 7 a month (USD 80 a year); menu, online ordering and loyalty from about USD 9 a month (USD 110 a year); Cloud POS and menu from about USD 12 a month (USD 140 a year); the whole system from about USD 19 a month (USD 230 a year). Those prices apply in Egypt and most African countries; in most of the GCC, Europe and the Americas the same four start from about USD 11, 16, 19 and 33 a month (USD 130, 190, 230 and 390 a year). Most restaurants pay yearly, which works out two months free compared with paying quarterly. The final price depends on your country, number of branches, tables and order volume, and we confirm it on the free demo call.
Do I have to enter my menu and data myself?
No. Setup is free: our team enters your data for you, including your menu, staff accounts, tables, kitchen stations, branches and the other small details. The one exception is custom delivery zones, which are a paid service quoted separately.
Who's behind it
Built by people who've scaled products before.
Our mission
To empower small & medium businesses with the technology and expertise that enable them to have a direct & healthy relationship with customers, and stand shoulder-to-shoulder with industry giants.
OrderCaptain was founded by Mohamed Rafea, co-founder of Bey2ollak, which grew past a million registered users and was named Egypt's best app in 2015. Before that, 15 years across IBM, ITWorx and Infinity. Endeavor entrepreneur; MBA from AUC.
Your next order should bring them back.
Book a free demo and see the whole system running live.